Q. Why should I choose znas solutions?
Znas Solutions is online computer repair and service provider in Kolkata. It is inspired by thought of providing a complete computer servicing & solution with ease. We help you repair your device from your doorstep without charging any extra cost for it. One stop for all the computer's hardware & software related problems.
Q. What do you support?
We provide complete solution for Desktops, Laptops, Printers, Website & Web Hosting & Smart-phones..
Q. What do you mean by online support?
Our technical experts are online and waiting to help you via Live chat, E- mail, Phone & WhatsApp at any time throughout the day. & However Our engineers can visit your address from morning 10:00 AM to night 8:00 PM
Q. How can i get a free Assistance?
Yes, Every new user can get a free assistance from Znas Solutions And you can also get free check up for any software related issues via remote access.
Q. What is Cost estimation?
Service charge starts from Rs. 200. If we can't fix your device, no charges will be applied (No Fix - No Pay) But is there anything that we cannot resolve?
Q. How long will my repair take?
Generally diagnostics are done within 1 day and most repairs are completed within 2 days.
Q. How does your warranty plan work?
We offer a 30 day warranty for all new replacement products. Our warranty covers our parts. If the replaced parts stop working properly, bring it back and we will redo the repair at no cost to you. **This warranty will cover only computer not smartphones.
Q.How quickly will you have a technician physically dispatched to my location?
We can usually have a tech out to you the same or next day.
Q.What happens if you can’t resolve the issue?
There is no issue that we cannot fix , however in some cases, for replacement services (such as keyboards, screens, motherboards, etc.) we need to work as per the availability of the product. Since we are in partnership with many big suppliers, be rest assure that we will do our best to get the job done.
Q.I want hardware issue to be fixed in front of me?
In case if you want our engineers to fix your device issues (hardware / software) at your doorstep, you can get it done via going through our hourly billing process.
Q.Can I request additional technical help to the znas experts in special cases?
Yes you can get help for any technical issues , in some cases you may have to going through our hourly billing process..
Q.In which areas you provide services?
We cover almost all Kolkata. It includes Jadavpur, Tollygunge, Salt Lake, Kestopur, VIP Lake Town, New Town Area, Barra Bazar Area, South Kolkata, North Kolkata, Howrah Area.
Q.How is it different from other repair shops?
It may so happen that you need your laptop for your work and its been dead for 2 days. Now you don't have time to go to a repair shop where they would ask you to leave the your laptop with them for, God knows, how many days. Well, that will be really frustrating & time consuming. So what we do ? We collect your laptop from your home at your preferred time and repair it within 2 to 4 days and return it back to your home. How convenient is that? Yes we are different. Get a service and Live the experience.
Have any other queries ? Mail us to [email protected]