Frequently Asked Questions
We have worked diligently to try and include the majority of our frequently asked questions regarding our web design and development services.
The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will make every effort to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client. For most projects, we try to work within the 4-6 week time-frame.
Whenever possible, we absolutely like to meet with our clients, however that is not only possible. When a meeting isn’t possible the websites are generally completed with contact via email and telephone. We place suggested website designs online via, our secure testing server for you to view the work in progress. This way we can have regular communication to ensure you are getting exactly what you expect from the Znas Solutions team.
We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance, web hosting, SEO and digital marketing, domain registration and logo design. We have you covered.
It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the copy in MS word or similar format. If this is not possible, we can help get your information ready for use on the website. We will also provide you instructions on how to upload the material via FTP or email.
All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc. To gain maximum visibility by the search engines, we highly recommend utilizing our comprehensive SEO services.
No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, we work hard so that the outlined price quote is strictly adhered to. Web design is very much an evolutionary process and often clients change the scope of a project once underway. If the need to alter the price quote arises, we will communicate this to you before any extra work is started. If changes and/or additions are requested by the client additional costs will be agreed to.
This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work and the costs associated with this.
There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself and your budget restrictions. Of course, Znas Solutions is always available to help you with any future additions and changes you would like. We will be glad to advise you which method will suit your needs.
If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask Znas Solutions to carry out these changes for you. Other methods which are frequently chosen are largely dependent upon how much data or information and pictures you have and how you store this information at present.
We can provide an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news.
Alternatively we can provide functionality such that you can upload your entire product ranges to the website in one action using spreadsheets etc. We can also add databases if you wish.
Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need some tweaking or re-evaluation.
All websites are built to suit, but in general terms, almost all of our websites are fully-responsive.
Yes – we are your one stop shop providing all your web services. No more – not knowing who to call if you have problems – we can register your domain name – design your website.
Our team will take care of the setup, configuration and maintenance of the website, domain registration/administration, website backups, security hardening, server monitoring, uptime monitoring and website installation. Are hosting packages are annual subscriptions.
No. As the account administrator, only we have access to the server technical support. In case of technical issues, simply e-mail or call us to report the issue and we will do our best resolved as quickly as possible. Support tickets will be resolved within 24 hours, or sooner.
Yes we can provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.
Yes. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe.
The Content Management Systems really are very easy to use and do have explanatory notes included where necessary. We run through the administration screens with you when we design the site for you – however if at any time you have any questions we are available to run through the procedures or answer any queries you may have.
The cost of a web site varies depending on the site and complexity. A starter website containing a homepage, about page and contact page starts at Rs. 3000. If you give us a call we will be pleased to discuss with you, your website design requirements and give you a quotation based on your unique needs.
As many as you like. From a search engines point a view – the more the better!
Yes, we would be happy to look at your existing website and give you a quote for updating it.
YES! Our technical experts are online and waiting to help you via Remote PC, Live Chat, E-mail, Phone & WhatsApp at any time throughout the day.
YES! Only @ Kolkata.